Sending the device containing the data to recover

To send us your device containing the data to recover, we offer several options.

Send us your device

From Belgium, you can send your faulty storage device via Bpost or another secure courier to our data recovery expert laboratory.

Make sure to carefully protect your hard drive or any other storage device by using appropriate and sturdy packaging to prevent any further damage during shipping.

Below, you will find all the detailed and practical instructions to ensure a safe shipment.

Via DHL

~ 14 hours
    • We request DHL or FedEx to pick up your support from your home during the day.
    • Costs: 25 EUR from Belgium

Collecting Point Deposit

Depending of your choice
    • You hand-deliver your support to one of our many collection points.
    • Collection points all over Switzerland or France.
    • Costs: Free

On your own

Depending of your choice
    • You send us your device on your own.
    • You can deliver it directly to our laboratory.
    • Price: Free