Sending the device containing the data to recover

To send us your device containing the data to recover, we offer several options.

Send us your device

To send your data storage device to Switzerland, several options are available to you.

Please ensure you use strong and secure packaging to prevent any further damage during transport.

You can find all practical information regarding postal shipping and detailed instructions further down on this page.

Via DHL

~ 14 hours
    • We assign an international courier who comes to pick up your support at your home during the day.
    • Costs: depending on your location

Collecting Point Deposit

Depending of your choice
    • You hand-deliver your support to one of our many collection points.
    • Collection points all over Switzerland or France.
    • Costs: Free

On your own

Depending of your choice
    • You send us your device on your own.
    • You can deliver it directly to our laboratory.
    • Price: Free